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BridgeSearch is a powerful “search engine tool” that integrates with the core help desk and tracking applications, BridgeTrak for Web and BridgeTrak for Windows. Video Rating: 0 / 5 Related Posts:Bridgetrak Help Desk Software -Automatic Email to Issue ToolBridgeTrak Help Desk Software – Issue Escalation SoftwareHow To Customize Your Cynergy Help Desk Software DashboardTaylor Wessing ...

Communicating via email saves time and reduces phone costs. BridgeReceive maximizes the power of email by converting email from your Customers into BridgeTrak issues and appending those issues. BridgeReceive will just as easily send a response back to the Customer letting them know that their email has been received and that an Issue ticket has ...

When issues are logged and tracked in the central BridgeTrak help desk software database, you can employ BridgeAutoEscalate to: Automatically reassign issues to BridgeTrak agents based on specified criteria! Notify help desk agents by e-mail of a new issue, a re-assigned issue, or an issue whose status or priority has changed. Trigger notifications based on ...